Privacy Policy
This Privacy Policy outlines how Approved Casualty & Surety. manages Personal Information in connection with its website (approvedcasualty.com), insurance quote and policy services, and interactions with consumers. Approved Casualty & Surety operates throughout Canada, with the exception of Quebec and the Territories.
Collection and Use of Personal Information
Insurance Quote Application
Information collected includes your name, contact information, date of birth, and details about the asset to insure. This is used to assess your application and determine insurance eligibility and pricing.
Insurance Policy Agreement
Additional information, such as payment details, is collected upon purchasing coverage.
Use of Information
Personal Information is used for approving, administering, servicing, and managing insurance coverage; determining eligibility for other products and services; identity and information verification; legal and regulatory requirements; fraud detection; and other lawful purposes.
Online Registration
Email and password collected for online account creation and administration.
Marketing Communications
Consent-based communications for marketing or promoting products and services. Opt-out options available.
Call Recording
For quality assurance, calls may be recorded with prior notice. Option to opt-out of recording is provided.
Customer Service and Employment
Information collected for customer service improvement and job applications.
Surveys and Research
Aggregated, non-personal information used for customer research.
Contests and Promotions
Participation requires collection of certain personal details.
Disclosure of Personal Information
Personal Information is confidentially shared with insurance partners solely for obtaining insurance quotes or products. Personal Information will not be disclosed without consent, except as otherwise outlined.
Data Storage
All data is stored locally in Canada for compliance with data protection laws.
Data Retention
Personal Information of prospects is retained for up to 365 days.
Changes to the Privacy Policy
Updates to the policy will be communicated via the Approved Casualty Insights blog (approvedcasualty.com/insights), social media channels, and email when necessary.
For questions or concerns regarding this Privacy Policy, access to, or correction of Personal Information, please contact:
Email: adrian@getcertain.ca
Adrian Dacanay
Director of Operations
1275 North Service Road, Suite 605
Oakville, Ontario, L6M 2W2
