Insurance · General liability

Commercial general liability insurance for your business clients.

Approved places CGL for professional firms, service businesses and trades, rated by class and region. Professional firms can add it to an E&O quote online. Contractor and standalone files go straight to an underwriter.

Lloyd's CoverholderDomestic and international underwriters, including Lloyd's24/7 live receptionist 1-877-495-8777

The 60-second version

What you need to know before you call the client back.

Three answers for the broker with a client on the other line. The full guide is below for when you have ten minutes.

What it is

Commercial general liability (CGL) pays for third-party bodily injury and property damage the business causes, from its premises, operations or completed work, plus the cost of defending those claims.

When your client needs one

Almost always. Landlords, clients, general contractors and municipalities ask for a CGL certificate before a lease, a contract or a permit.

What you send

Business description, revenue, payroll for contractors, years in business, claims history and the limit the contract requires.

The full guide

The broker's guide to placing CGL with Approved.

What CGL covers, and what it does not

CGL responds to claims that the insured caused bodily injury or property damage to someone else. It also carries personal and advertising injury and products and completed operations exposure, depending on the class. It does not cover the insured's own property, professional errors, or legal costs to pursue someone else. Those sit on property, E&O and legal expense policies.

How the program is built

  • Class rated. Each class carries its own rate, hazard grade and any class endorsements, such as the professional services exclusion on an architect's CGL.
  • Regional. Rates differ for Atlantic Canada, Ontario, the Prairies and the Pacific.
  • Revenue or payroll basis. Most classes rate on revenue. Some professional and contractor classes rate on payroll.
  • Manual work included. The program can write businesses that perform installation, repair and other manual work, not only office risks.

Online with E&O, underwriter for the rest

For professional firms, CGL can be added to an E&O quote at quote.approvedcasualty.com, so the client gets one price for both lines. Contractor classes rated on payroll, higher-hazard classes and some specific classes refer to an underwriter, and a few classes sit outside the program. A referral means a person reads the file and comes back with terms or questions.

Who we write

GroupExamplesRoute
Professional firmsArchitects, engineers, accountants, consultants, real estate, ITOnline with E&O
Service businessesBusiness services and office-based firmsUnderwriter or online with E&O
Contractors and tradesElectrical, plumbing, HVAC, masonry, carpentry, drywall, paintingUnderwriter. See specialty contractors liability.

Build the rest of the account

The same submission can carry legal expense, D&O and, for builders, builders risk or course of construction. Contractors that need bonds can send the request to the surety desk.

What to send

What to send for a CGL quote.

Underwriters move fast on complete files and slow on files that make them chase. Send the package below to submit@approvedcasualty.com or through the submission form, and put the effective date in the first line.

  1. 01
    Business description

    What the business does, in plain words, and any manual work.

  2. 02
    Revenue and payroll

    Annual revenue. Payroll for contractor classes.

  3. 03
    Location

    Province and premises address.

  4. 04
    Limit required

    What the lease or client contract asks for.

  5. 05
    Claims history

    Claims in the last five years.

  6. 06
    Expiring policy

    Current declarations, if any.

The 60-second fit check

If the file clears all five, send it today.

  • You can describe the operations in one line.
  • You have revenue, and payroll for trades.
  • No large open liability claims.
  • You know the contract limit.
  • The business is in Canada outside Quebec.

Every risk is subject to underwriting. Limits shown are program maximums. Terms and premium are set from the file. Nothing on this page is an offer to bind cover.

Insurance application form, pen and laptop on an underwriter desk

Program notes

Before you place it.

Regional rating

Atlantic, Ontario, Prairies and Pacific rates differ for the same class.

Class endorsements

Some classes carry required exclusions. We show them on the quote.

Refer, not decline

Payroll-rated contractor classes and higher-hazard classes go to an underwriter.

Approved places insurance for Canadian clients outside Quebec. Report a claim to claims@approvedcasualty.com or through the claims page.

Broker FAQ

The questions brokers ask on the first call.

Not covered here? Call 1-877-495-8777 and ask for an underwriter.

What does commercial general liability cover?

Third-party bodily injury and property damage arising from the business's premises, operations or completed work, plus defence costs, subject to the policy terms.

Can I quote CGL online?

Yes, for professional firms, as an add-on to an E&O quote. Other classes go to an underwriter.

Do you write contractors?

Yes. The program includes manual work. Contractor classes rated on payroll and higher-hazard classes refer to an underwriter.

How is the premium calculated?

By class rate, applied to revenue or payroll, adjusted by region and limit. We quote it on the file.

Does CGL cover professional errors?

No. Professional errors sit on E&O. Some professional classes carry a professional services exclusion on the CGL.

Are any classes declined?

A small number of classes sit outside the program. Send the file and an underwriter tells you quickly.

From the blog

Insurance articles for brokers.

Next step

Have a client who needs cover? Send the file.

Use the submission form below, email the file to submit@approvedcasualty.com, or call 1-877-495-8777 and ask for an underwriter. A person reads every submission and comes back with terms or questions.