Commercial surety · Lost document bonds

Lost document bonds. Replace the certificate, protect the issuer.

Before an issuer or transfer agent replaces a lost share certificate, debenture, cheque or bank draft, it wants a bond of indemnity in case the original turns up. Approved places lost document bonds for brokers, including the large and open penalty bonds that blanket programs will not cover.

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The 60-second version

What you need to know before you call the client back.

Three answers for the broker with a client on the other line. The full guide is below for when you have ten minutes.

What it is

A surety bond that protects the issuer of a replacement document. It guarantees that if the original lost document is found, it will be returned for proper disposal and the issuer of the replacement will not suffer an economic loss.

When your client needs one

When an individual or company has lost a share certificate, debenture, warrant, bond, certified cheque, bank draft or life insurance policy, and the issuer requires a bond before replacing it.

What you send

The issuer's or transfer agent's requirements, a description and value of the lost document, the affidavit of loss, and the owner's details.

The full guide

The broker's guide to lost document bonds.

Why issuers ask for a bond

Before issuing a replacement, financial institutions want legal protection in case the original and the replacement both exist. Without it, both could be cashed or transferred, by accident or by fraud. That is called double redemption.

The lost document bond gives the issuer that protection. If the original turns up and someone presents it, the surety covers the issuer's loss and recovers from the person who asked for the replacement.

Open penalty and fixed penalty

There are two types of lost document bonds, and the issuer will tell you which one it needs.

TypeUsed forHow the amount works
Open penaltyInstruments whose value moves, such as common sharesNo fixed dollar limit. The bond covers the value of the instrument at the time a claim arises.
Fixed penaltyInstruments of fixed value, such as corporate debentures, certified cheques and bank draftsA stated amount, usually the face value of the document.

Open penalty bonds carry more risk for the surety, because the exposure rises with the share price. They take more underwriting than a fixed penalty bond for the same document.

Documents that commonly need a bond

  • Stock certificates, common or preferred.
  • Debentures and corporate bonds.
  • Federal, provincial and municipal bonds.
  • Certified cheques and bank drafts.
  • Life insurance policies.
  • Warrants and other financial instruments.

Blanket programs and the files they leave behind

Many transfer agents run a master lost instrument bond with a surety, so small replacements are handled in-house. The shareholder signs an affidavit of loss and pays a fee, and no separate bond is needed.

The large files fall outside those programs. TSX Trust, for example, requires the shareholder to obtain its own open penalty bond when the shares are worth more than $250,000, or when it has no bonding arrangement with the issuer. Those are the files that come to the surety market, and to your desk.

What the underwriter looks at

  • The document and its value. What was lost, how much it is worth, and if the value moves.
  • The circumstances. How and when it was lost, and if a stop has been placed with the transfer agent or bank.
  • The applicant. The owner's or company's financial strength. On large open penalty bonds, expect a closer look.
  • The paperwork. A signed affidavit of loss and the issuer's own requirements.
  • Estates. Lost certificates often surface during estate administration. The estate trustee's authority and the estate documents go with the file.

What to send

What to send with a lost document bond request.

Underwriters move fast on files that give them what they need and slow on files that make them chase. Send the package below to submit@approvedcasualty.com or through the bond request form, and tell us the date the obligee needs the bond in the first line.

  1. 01
    The issuer's requirements

    The transfer agent's or bank's letter, its bond form if it has one, and the penalty type it needs (open or fixed).

  2. 02
    A description of the document

    Issuer, certificate or instrument number, number of shares or face value, and registered owner.

  3. 03
    The current value

    Market value for shares, face value for fixed instruments.

  4. 04
    The affidavit of loss

    Signed by the registered owner or the estate trustee.

  5. 05
    Applicant details

    Name, address and financial information for the owner or company asking for the replacement.

  6. 06
    Estate documents, if any

    The certificate of appointment and will when the owner has died.

The 60-second fit check

If the file clears all five, send it today.

  • The issuer or transfer agent has confirmed a bond is required.
  • You know the penalty type it needs: open or fixed.
  • A stop has been placed on the original.
  • The affidavit of loss is signed.
  • The applicant can show financial strength in line with the document's value.

Every bond is subject to underwriting. Capacity, terms and premium are set from the file. Nothing on this page is a commitment to issue a bond.

Underwriter's desk with a navy folder, a financial statement, a government form on a clipboard and a calculator

Where the work is

Provincial and cross-border notes.

Estates

Lost certificates often surface during estate administration, when the share register shows holdings the family cannot find. Send the estate trustee's appointment with the request.

Western Canada

The same bond works for securities registered anywhere in Canada. Western Canada surety files can run through Surwest Surety Source in Calgary.

US-registered securities

Shares held through a US transfer agent may need a US-form bond. Ask us about the USA bonding program.

Approved places business across Canada outside Quebec. Western Canada surety files are handled by Surwest Surety Source; US bonds through the USA bonding program.

Broker FAQ

The questions brokers ask on the first call.

Not covered here? Call 1-877-495-8777 and ask for the surety desk.

What is a lost document bond?

A surety bond, sometimes called a bond of indemnity, that protects an issuer replacing a lost certificate, cheque or other instrument. If the original turns up and is presented, the surety covers the issuer's loss.

What is the difference between open and fixed penalty?

An open penalty bond has no fixed limit and covers the value of the instrument when a claim arises. It is used for shares. A fixed penalty bond has a stated amount, used for instruments of fixed value such as debentures and drafts.

Does every lost certificate need a bond?

Not always. Many transfer agents cover small replacements under their own blanket bond. Large holdings, or issuers without a blanket program, usually need a separate bond.

How long does a lost document bond stay in force?

For the period the issuer requires, which on many bonds is open-ended because the original could surface at any time.

What happens if the original turns up?

It should be returned to the issuer or surety for cancellation. If someone presents it and the issuer suffers a loss, the surety pays and recovers from the person who asked for the replacement.

How much does a lost document bond cost?

The surety sets the premium on each file, based on the value, the type of penalty and the applicant. We quote it with the terms.

From the blog

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Next step

Have a client who needs a commercial bond? Send the requirement.

Use the bond request form below, email the package to submit@approvedcasualty.com, or call and ask for the surety desk. A surety underwriter reviews every request and comes back with next steps or questions.

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